Privacy Policy

Boxing Bachata provides studio-management software that fitness and dance studios use to run their schedules, bookings, memberships, and client communications. This policy explains what information we handle, why, and the choices you have. It covers both the studios that use our software and the clients those studios serve.

Information we collect

• Account & contact details — names, email addresses, and phone numbers of studio staff and their clients, provided during signup, booking, or a message.
• Messages you send us — the content of conversations a client starts with a studio through Instagram Direct Messages, SMS text messages, or email, so the studio (and its assistant) can respond, answer questions, and help book classes.
• Booking & membership activity — the classes booked, attendance, packages or memberships purchased, and related scheduling information.
• Payment information — processed by our payment provider (Stripe). We do not store full card numbers on our systems.

How we use information

• To let clients browse schedules, book and cancel classes, and manage memberships.
• To reply to messages a client sends a studio and to send booking confirmations, reminders, and cancellation notices through the same channel the client chose.
• To operate the studio's account — reporting, rosters, check-in, and billing.
• To keep the service secure and to comply with legal obligations.

Instagram messaging

When a studio connects its Instagram professional account, we receive the direct messages people send to that account so the studio can read and respond to them within our platform, consistent with Meta's Platform Terms and Developer Policies. We use this content only to carry on that conversation and help the person book or ask about classes. We do not sell Instagram data, use it for advertising, or share it with unrelated third parties.

How information is shared

We share information only with service providers who help us run the platform, and only as needed to provide the service:

• Supabase — secure database and authentication.
• Meta / Instagram — to send and receive Instagram messages.
• Twilio — to send and receive SMS text messages.
• Resend — to send transactional email.
• Stripe — to process payments.
• Vercel — to host the application.

We do not sell personal information. We may disclose information if required by law or to protect the rights and safety of our users.

Data retention

We keep information for as long as a studio maintains its account and as needed to provide the service, resolve disputes, and meet legal requirements. When information is no longer needed, we delete or de-identify it.

Your choices and rights

• Opt out of messages — reply STOP to any SMS, use the unsubscribe link in an email, or stop messaging the Instagram account. Consent is tracked separately for each channel.
• Access or correct your data — contact the studio you interact with, or us at the address below.
• Delete your data — see the Data Deletion page for how to request removal of your information.

Children

Our platform is used by studios that may serve minors, but accounts are created and managed by adults (studio staff or a parent/guardian). We do not knowingly collect information directly from children without the involvement of a parent, guardian, or the studio.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the "last updated" date above.

Contact us

Questions about this policy or your data? Email mia@boxingbachata.com.